NcStar Sales

NcStar Sales
An LG Enterprises, LLC Company.  We are an Independent Authorized Dealer

  
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We specialize in
NcStar Products.

Specialty Stores:
 Ammo Sales
 ATN Night Vision
 Bullets and Brass
 Camping Sales
 Choke Tubes
 Gun Magazines
 Holster sales
 Humminbird Sales
 Knife Sales
 LG-Outdoors
NcStar Sales
 Night Optics Sales
 Optic Sales
 Thompson Barrels
Trijicon Sales
Western Rivers Sales

We Accept
Acceptance Mark
 

SHIPPING - RETURNS - EXCHANGES POLICY

 PLEASE CLICK ON THE LINKS BELOW

Terms of Sale - SHIPPING, RETURNS AND EXCHANGES

REFER TO OUR TERMS AND CONDITIONS FOR FURTHER INFORMATION

WARRANTY: Contact NcStar at 1-626-575-1518

  • If the product is missing parts and/or is defective the customer should first contact the manufacture for parts and/or repairs.

All defective or warranty items should be returned to the manufacturer.  We are not a repair facility and can not accept items for repair or warranty work.

Contact NcStar Factory at 1-626-575-1518
 
My scope is defective.  How do I return it for warranty service
 
 

The first step is to call the NcSTAR Returns Customer Service Center to receive an RA number. 

 
   
 
 

I dropped my NcSTAR scope (spotting scope, binoculars, etc.).  Can I send it in for warranty service?

 
 

NcSTAR will warrant most products that are sent in.  Please call NcSTAR Returns Customer Service Center for full details at 1-866-NcSTAR-8.  In most cases the product will be repaired or replaced for a nominal shipping and handling fee of $10.00.

 
   
 
 
Do all NcSTAR products carry a lifetime warranty?
 
 

All NcSTAR Optics (rifle scopes, pistol scopes, spotting scopes,
Binoculars, monoculars, and red dot sights) are covered by NcSTAR Limited Lifetime Warranty.  All other NcSTAR Products are covered by NcSTAR Limited One Year Warrany.                    

 
   
 
 
I would like to modify my rifle scope.  Will this void the Limited Lifetime Warranty?
 
 

NcSTAR does not recommend alterations or modifications in any way such as painting a camo finish on your scope.  Alterations that are performed improperly can cause irreversible damage to the product.  Doing so may void the warranty.

 
   
 
 

Once I mail out my NcSTAR product for warranty service, when can I expect to receive it back?

 
 

Depending upon your location, the average turn around time is about two weeks.

 
   
 
 

I no longer have my receipt or proof of purchase.  Can I still send my product in for warranty service?

 
 

Depending on the product type, a receipt may not be necessary.  If your product is an Optical type and you no longer have a proof of purchase all you would have to do is call NcSTAR Returns Customer Service Center for details on how to send it in. If your product is only covered by Limited One Year Warranty (lasers, flashlights, mounts, etc.) then we will need a proof of purchase to verify that the transaction occurred within a year. 

 
   
 
 
What do I do if I have a discontinued NcSTAR item that needs warranty service?
 
 

You can still send in your product for warranty service.  It will be replaced with an item that is comparable.

 
   
 
 

I need replacement parts (lens caps, turret caps, etc.) for my scope.  Can I order parts directly from NcSTAR?

 
 

Yes. You can call NcSTAR Returns Customer Service Center to order most parts for your NcSTAR item.  A nominal fee may be charged for shipping and handling. 

 

 


NcStar Sales
Quick Links:

- Scopes
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Red Dot Sights
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Flashlights
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Lasers
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Mounts
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Rings
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Binoculars
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Spotting Scopes
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Monoculars
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Range Finders
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Tactical Acc
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Gun Cases
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Crossbows

NcStar Info PDF
NcStar Product Info

PDF

Most Orders ship in 24 hrs. No Back Orders
FREE SHIPPING on NcStar orders over $75.00

NcStar Sales is an independent Authorized Dealer

Toll Free
1-888-547-4679
Fax
1-334-567-2780
service@lg-outdoors.com

Live Sales Support
Mon  - Fri
8:00 AM
TO
 6:00 PM CST

 
 
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